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Navigating Complex Cases With Empathetic Communication

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A young patient presented with unexplained anemia and abnormal paraprotein, prompting referrals for further testing. Despite an initially routine evaluation, the discovery of circulating plasmablasts led to a diagnosis of plasma cell leukemia, necessitating immediate treatment. Critical communication strategies, particularly empathetic engagement, are emphasized as essential for managing sensitive discussions with patients and their families. This approach not only aids in conveying difficult news but also enhances patient satisfaction and coping.

Original Source(s)

Navigating Complex Cases With Empathetic Communication

  • by Beth Faiman, PhD, MSN, APRN-BC, AOCN®, BMTCN, FAAN, FAPO

  • January 29, 2025

  • 4 min

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