A study conducted by Ahmet Butun, PhD, and Ahmet Yeşil, MD, at a Turkish pediatric emergency department reveals that parental participation and effective communication are crucial for satisfaction during emergency care. Of the 406 parents surveyed, a majority expressed satisfaction with healthcare staff and communication, with family involvement rated as the highest need. Notably, nighttime visits highlighted increased parental stress and communication challenges, emphasizing the importance of addressing these factors to improve care experiences, despite the study's limitations due to its single-center design.
1. Parental participation is vital for satisfaction in pediatric emergency care. 2. 406 parents surveyed showed 64% satisfaction with staff. 3. Family member involvement rated highest among needs. 4. Nighttime visits correlated with higher needs and stress. 5. Mean child age in study was 6 years, with common complaints of fever and cough. 6. Study has limitations due to single-center design. 7. Sociodemographic differences affected need scores and satisfaction levels.
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